FAQ
Main »» Website Questions| Table of Contents | |
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| How do I register for the website? |
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| Registration for access to the full content of our website is open to parents (and swimmers with parental permission) who are currently with our competitive program. If you are looking for the information necessary to register a swimmer and join our program, please go to the Download area and click on the Registration folder. (This information is available to the public.) Here is the step by step process to register on the website: Click on "Register Now" button on the right hand side. When the next screen appears (called "User Registration") 1. Type in User Name 2. Type in email address 3. Type in password 4. Retype password (remember your password as the site doesn't store it to protect your privacy) 5. Click box at bottom that says "I agree to the above" 6. Click "Submit" (***If you forget to click the "I agree" box, the user registration screen will reappear with a note in red at the top) When the next screen appears you will see the following info: Username: xxx Email: xxx@xxx.xxx Real Name: xxx (only if you entered this info, it is not required) Time Zone: GMT -6 THEN - Click the "Finish" button. A third screen will appear with the following message: You are now registered. Please wait for your account to be activated by the adminstrators. You will receive an email once you are activated. This could take a while so please be patient. This triggers an email to us and we will approve the registration assuming we have your email on file. We approve the account and you receive an email that your registration is activated. |
| Why can't I find the schedules? |
| To access our Schedules (and certain other information), you must register and be approved to access the private areas of our website. Once you are approved for access, you will need to log in when you visit the site. After you log in, links will be visible for accessing these additional areas on the site. |
| I lost my password. Now what do I do? |
| The webmaster can not see any user passwords so the only way to restore your access is for you to request a new password from the website. This is a simple process and requires the following steps: 1) Click on the link that says "Lost Password?" and fill in your email address and click the button that says "Send Password". 2) You will receive an email that verifies the lost password request. If you confirm your request and click on the link in the email you will be taken to the website and a second email will be sent to you. This email will contain both your username and a new password for you to use. 3) After you log into the website you can then change the password to something you can remember by clicking on "Edit Account" in the user menu and you will be taken to your profile where you can specify your own password. |
| How do I set up automatic notifications so I know when new stuff is posted? |
| In order to use notifications you need to be a registered user of the website and you need to log in. You set up notifcations by going to any section of the website that supports them (news and the photo album) and by selecting from the available options at the bottom of the page. You can verify that you have notifications set up by logging into the site and clicking the "Notifications" link in the User Menu on the right hand side. You will see a list showing active notifications by website section (module) which will be "News" or "Photo Album", and the category which is usually "global". You should also make sure that you have set your account up to receive notifications by email (and not by Private Message) so they show up in your email inbox. You can do this by clicking on the "Edit Account" link and making sure the "Notification Method" is set for email. If it isn't, just change the option and click on the "Save Changes" button at the bottom of the page. |
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